Communications and assets to unite a community.

Client: Huntingdon Town Council

The challenge

St Neots Town Council sought community backing for their Neighbourhood Plan in 2016, aiming to build public trust and ensure widespread resident support. After successfully helping St Neots Town Council gain community backing for its Neighbourhood Plan in 2016, Huntingdon Town Council approached Keystone to build public trust and ensure widespread resident support in advance of their referendum. Each town required full community awareness, proactive feedback opportunities, and strong messaging to drive active participation.

Our approach

In both towns, over a significant campaign period, we implemented a proven community engagement framework rooted in clarity and inclusivity, which included:

  • Strategically crafted messaging and a community-centric campaign design
  • A blend of online and offline tactics—events, stakeholder outreach, toolkits and printed resources
  • Sustained engagement through public consultation support and customised campaign activity in the run-up to each referendum
Impact
  • St Neots (2016): 93% YES vote in favour of adopting the Neighbourhood Plan
  • Huntingdon (2019): 87% YES vote supporting their Plan in the official referendum
  • Campaign resources included council toolkits, posters, flyers and ongoing stakeholder liaison
  • Evidenced high levels of awareness, understanding and widespread civic participation
 

Keystone were happy to go the extra mile to help us out, and were always on hand to make sure everything went smoothly with our project.

Tom Sanderson, Councillor at Huntingdon Town Council

Foundational brand work established clarity and confidence to carry the Neighbourhood Plan into next phases.

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